Just had gum surgery 24 hrs ago at Dr. Lloyd Hoffman`s practice in Richmond Hill. I have to say that the freezing and the surgery was much less painful than taking out a sliver from my finger. I don`t want to say that it was a great experience, but he sure put me at ease. It did not feel like a surgery. It was finished in no time. I had two bottom and two upper teeth done at the same time. I have had gum surgery in the past using synthetics before which did not last. This time, material from my palette was used. I have had root canals, implants, and teeth fillings before and lots and lots of freezing but nothing as gentle as my last experience with Dr. Hoffman. I found him through review sites and that is why I fell compelled to write. If not for the reviews, I would not have known about him. I searched the Web for a periodontist that does gum surgeries which is not easy to find. From my house, Dr. Hoffman`s office is a 1.5 to 2.5 hours drive depending on traffic. It is worth it. Yes, his staff is courteous, professional and will go out of their way to make sure that the end goal is met. Parking is a plus.